Terms & Conditions – Aviation Maintenance Academy

By using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing Maltese Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Terms and Glossary

The Company: 3PLEX AERO Ltd. dba Aviation Maintenance Academy – AMA
AMA: Aviation Maintenance Academy. EASA approved aircraft maintenance training organisation. Approval Reference: MT.147.09
Location: AMA training location as listed on the course brochure
Certificate of Attendance: an AMA Certificate issued to Participants following their full attendance to, and payment for, a Training Course whereby Participants are not required, or have not opted, to sit for an AMA Examination where applicable; and an AMA Certificate issued for Participants who fail to pass the AMA Examination (where applicable, opted and paid for) within the maximum number of allowed attempts
Certificate of Accomplishment: an AMA Certificate issued to Participants following their full attendance to, and payment for, a Training Course and passing of the AMA Examination where applicable, opted and paid for
Certificate of Recognition: an EASA Form 149 Certificate issued to Participants following completion of course, and
payment for, a Part-66 Training Course and passing of the Part-66 Examination where applicable, opted and paid for
Awareness note: For Part 66 courses, student/s missing for more than 10% of the appropriate phase of the course will not be allowed to sit for the exam until they have undergone remedial training; (additional tuition or re-sitting the
training sessions at a later date)
Course Date: the date of each Training Course as advertised by AMA
Course Fee: the price of participation at Training Courses, as defined by AMA at the time of registration
Course Materials: any and all material, printed or electronic, that contains the content delivered during the Training Courses. AMA Course Materials are fully copyrighted
Course Transfer: the event when a Participant who has already paid the Course Fee wishes to attend the same
Training Course on another Course Date and/or Location
EASA: European Aviation Safety Agency
Examination: Courses with examination include a formal test to assess and record the knowledge and understanding of the subject. The examination is developed and evaluated by AMA, provided online or on paper, at the end of applicable AMA courses.
Governing Law: the laws of Malta
Participant: a person registered for a Training Course
Working day: working days in Malta (Monday – Friday)

Privacy Statement

We are committed to protecting your privacy. Authorised employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

Confidentiality

We are registered under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than, if legally required to do so, to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for
unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed
services and products.

Disclaimer, Exclusions and Limitations

The information on this website is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Registration for the Training Courses

Participants are required to register for the Training Courses via the website or email to [email protected]. Late registrations must be made no later than 48 hours before the scheduled start date of the Training Course, subject to seat availability. All data the participant wishes to be included in the invoice must be indicated on the respective registration form.

Location of Training

Accessibility in the Country for Training
The Client is responsible to clarify whether there is the need of a VISA to enter the country where the Training Course is to be delivered and to check with the Embassy the procedures and duration of the VISA application. Upon request, in the event the Client is in need of a VISA for entry in the country, an invitation letter from the Company must be requested to AMA through email [email protected]. Requests shall contain the following particulars:

Training Course title and course date/s;
full name, date and place of birth, organisation and job title of the Participant;
Participant’s passport number, date and place of issue and expiry date;
date of arrival in and departure from the country where the Training Course is delivered;
mailing address and contact number (if any) of the Participant;
evidence of payment of the Course Fee.

The Company will send the invitation letter to Client subject to the above-mentioned requirements, and the Course Fee is received in full.

The Client is advised to effect payment for Course and send the request for an invitation letter as early as possible to [email protected], considering the lead time required by the Embassy for issuing VISA. The Client shall be responsible to submit the invitation letter to the Embassy concerned. The Invitation letter will only be sent by courier if the pick-up and delivery are arranged and paid for by the Client. The Client shall inform the Company in advance to coordinate pick-up times.

The Company shall inform the Embassy concerned, in the event of cancellation by either Party, Substitution or Course Transfer, accordingly. In case of Substitution and Course Transfer, Alternative Course Date, the originally-issued letter will be revoked. The re-issue of an invitation letter shall be issued upon a new request by the Client.

The Client is responsible to follow health regulations in place in transiting, accessing and staying in the country where the Training Course is to be held.

Payment

Payments may be made by credit/debit card or any other methods specified on our website.

If any unjustified credit card or debit card is used or other charge-backs are received, then the client will be liable to pay, within 7 days following the date of our written request:

(a) an amount equal to the amount of the charge-back;
(b) all third party expenses incurred by us in relation to the charge-back (including charges made by our or your
bank or payment processor or card issuer);
(c) an administration fee of €50.00 including VAT; and
(d) all our reasonable costs, losses and expenses incurred in recovering the amounts referred to in this section (including, without limitation, legal fees and debt collection fees), and for the avoidance of doubt, if the client fails to recognise or fails to remember the source of an entry on the respective card statement or other financial statement, and makes a charge-back as a result, this will constitute an unjustified charge-back for the purposes of this Section.

Processing of payments
All online payments effected through our website, including but not limited to bill payment, are processed using a thirdparty electronic payment gateway.
Payment of Course Fee
An invoice is generated and provided to the address indicated during the registration process. Payment shall be made according to the specifications of the invoice.
Payment must be made by bank transfer and in Euro, to the bank account of the Company in Malta. The Course Fee includes the price of tuition; the Training Course Materials, the examination (as applicable), the Course achievement Certificate, free wireless internet, lunch and refreshments during training hours as applicable.
Hotel costs are not included in the course fee. However, information on recommended hotels in the vicinity of the AMA Training Centre will be given upon request.
NB: Please note that Training Courses are subject to price indexation yearly.

Cancellation Policy

Notification of cancellations shall be made in writing (‘cancellation notice’), by email to [email protected]. The cancellation notice shall include the following particular information:

Invoice number
Client details
Training Course Title
Training Course Date/s.

Upon receipt of the cancellation notice, AMA will send a confirmation to the Client. Cancellations shall be considered valid only if a confirmation is issued by AMA. It is the Client’s responsibility to monitor if the confirmation notice is received from AMA. For On-line synchronous training, Classroom training courses and Practical training courses, the Cancellation notices from the Client must be received by AMA no later than 10 working days before the first scheduled day of the Training Course concerned. In the event the cancellation notice is received by AMA less than 10 working days, but more than 24 hours before the scheduled start date of the Training Course concerned, a cancellation fee of 25% of the full Course Fee will be charged. In the event the cancellation notice is received by AMA within 24 hours before the scheduled start date of the Training Course concerned, the full Course Fee will be charged by AMA. Please note that AMA keeps the right to cancel training courses until approx. 3 weeks prior to the scheduled start of the training course. Refunds (if applicable) will be made within 30 days after the cancellation is confirmed in writing. AMA adheres to a cooling-off period of 14 days. In case of cancellation communicated in writing within the 14 days of initial registering, a full refund will be paid.

Course Transfer

In the event a Participant, who has already paid the Course Fee, wishes to attend the same Training Course on another Course Date, he/she shall transfer his/her seat by communicating with the training administration on [email protected]. Course Transfer is only possible to Course Dates on which seats are still available. Course Transfers can be made free of charge no later than 10 working days before the first scheduled day of the Training Course concerned. In the event the Course Transfer is made within 10 working days, but more than 24 hours, before the scheduled start date of the Training Course concerned, a transfer fee of 25% of the full Course Fee will be charged. In the event the Course Transfer is made within 24 hours before the scheduled start date of the Training Course concerned, the full Course Fee will be charged by the Company.

Substitution

The Client participant shall only be substituted by another participant who meets the pre-requisites for the Training Course concerned, if any, as defined by AMA under the respective Training Course or Country access regulations. Substitution shall be affected by AMA administration. Substitutions may be made until 24 hours before the scheduled start date of the Training Course. Termination of Agreements and Refunds Policy Both the Client and AMA have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to AMA which constitute payment in respect of the provision of unused Services, shall be refunded.

Availability

Unless otherwise stated, the services featured on this website are current. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of AMA. AMA does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service, you thereby indemnify AMA, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Log Files

AMA use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Links to this website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to
third parties of personal information.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

General

The laws of Malta govern these terms and conditions. By accessing this website and using our services/buying our products, you consent to these terms and conditions and to the exclusive jurisdiction of the Maltese courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes

AMA reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.